Privacy policy

Last updated: July 23, 2025

Aesthetech operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Aesthetech is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services or communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any of the Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Personal Information We Collect or Process

"Personal information" means any information that identifies or can reasonably be linked to you or another person. This does not include anonymous or de-identified data.

We may collect or process the following categories of personal information:

  • Contact details: name, email, phone number, billing/shipping address
  • Financial information: payment method, transaction details
  • Account information: username, password, preferences
  • Transaction history: purchases, returns, order status
  • Communications: messages and support inquiries
  • Device information: IP address, browser, network connection
  • Usage data: interaction with the site, pages visited, actions taken

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you interact with our website or customer service
  • Automatically through cookies, browser tools, and Shopify
  • From service providers who process data on our behalf
  • From partners or third-party platforms like ad networks or analytics tools

How We Use Your Information

Depending on how you interact with us, we may use your personal information to:

  • Provide, fulfill, and improve the Services
  • Process orders, payments, returns, and exchanges
  • Recommend products based on your activity
  • Customize your shopping experience
  • Communicate with you regarding your account, support, and updates
  • Send you promotional emails, texts, or ads (based on your preferences)
  • Prevent fraud, maintain site security, and comply with legal obligations

How We Disclose Your Information

We may disclose your personal information under the following circumstances:

  • With Shopify, our platform provider
  • With vendors who perform services on our behalf (e.g. shipping, payment processing)
  • With marketing partners who help deliver ads or emails (in accordance with your privacy choices)
  • With affiliates in our business family
  • With your consent, such as when you request shipping or use social logins
  • During business transfers (like a merger or acquisition)
  • To comply with legal obligations or protect our rights and users

Our Relationship with Shopify

Aesthetech is hosted by Shopify, which collects and processes certain personal information to power the store and enhance customer experiences.

Shopify may use your data across its network of merchants and features. In these cases, Shopify is the controller of that data. To learn more, please review Shopify’s Consumer Privacy Policy and exercise your rights via the Shopify Privacy Portal.

Third-Party Sites and Services

Our site may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of those third parties. Always review their privacy policies before sharing your information.

Information shared on public platforms or social media integrations may be visible to others.

Children’s Data

The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from anyone under 16.

If you believe a child has provided personal data, please contact us to have it removed.

Data Security and Retention

We take reasonable measures to protect your personal information but cannot guarantee 100% security. Please avoid sending sensitive info over unsecure channels.

We retain your data only as long as necessary to fulfill our business purposes, legal obligations, or account management needs.

Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access your personal information
  • Request corrections to inaccurate data
  • Request deletion of your data
  • Receive a copy of your data (data portability)
  • Opt out of targeted advertising or sale/sharing of your data
  • Manage your marketing preferences (e.g. unsubscribe from emails)

To exercise your rights, contact us using the info below or use built-in privacy controls where available. You may also visit Shopify’s Privacy Portal.

We may ask you to verify your identity before fulfilling certain requests. You may designate an authorized agent to act on your behalf with proof of authorization.

We will never discriminate against you for exercising your privacy rights.

Complaints

If you have concerns about how your personal data is handled, please contact us. Depending on your location, you may also have the right to file a complaint with your local data protection authority.

International Transfers

We may store or process your data outside your country of residence, including the U.S., where data protection laws may differ.

When transferring data from the EU or UK, we rely on legal safeguards such as Standard Contractual Clauses approved by relevant authorities.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or the law. Updates will be posted here, with the “Last updated” date at the top. Significant changes may include additional notice.

Contact Us

If you have questions or wish to exercise your privacy rights, please contact us at:
Email: support@shopaesthetech.com